Frequently Asked Questions

A safety deposit box is an individually stored container held within a high secure safe or vault which is only accessible to the key holder. A safety deposit box is used to store valuable possessions that an individual may not wish to store at home or at their place of work. The renter agrees to pay an annual fee for using the box, which can only be accessed and opened by successfully navigating a number of security levels including bio-metric security.

If you are concerned about the security of your valuables at home or in the workplace, you should consider renting a safety deposit box. The installation of home security provides only limited protection, since Homeowners can be forced to open safes under threat of physical violence. In addition, your home contents insurance costs can be reduced by the use of a safety deposit box.

You will be issued with two identical keys at the time of rental. If you lose one or both keys, you should inform Nashville Vaults immediately. You will then need to make an appointment with us, to ensure you are present when our company locksmith drills open your box. You will be responsible for the cost of the locksmith and any subsequent repairs that may be required.

Jewelry

Cash

Diamonds

Gemstones

Data Storage

Back up discs

Wills

Birth certificates

Precious metals e.g. gold, silver etc.

Passports

Property deeds

Rare coins / stamp collections

Military medals

Artwork

Important keys

Home inventory lists/video

Marriage certificate

Wedding video

Tax returns

Family photographs

Share certificates

Insurance contracts

5. Are there any prohibited items that cannot be kept in a safety deposit box?

You can visit us in-person any day during our opening hours, call us to book an appointment or reserve a box online. We will require you to prove your identity using an acceptable form of photographic identification (a valid passport or driving licence) and a proof of address (a utility bill or bank/card statement less than 3 months old).

Only people registered to use your box with Secure Vaults will be allowed to access the vault area and your box. No more than three people can be registered to access one safety deposit box at any given time. No person under the age of 18 years will be permitted to register for or to access a safety deposit box.

Prices start from less than a $5 per week. A once-off $100 key deposit is required to open a new account. The deposit is refundable when the contract ends with the return of the keys and access cards. Our minimum rental period is 1 month.  We accept cash, credit/charge cards, PayPal, ACH and checks. For payments via check, keys will only be released upon cleared funds into our account.